Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Skapeo collects, uses, and protects your personal data when you use skapeo.com and app.skapeo.com (the "Service").

1. What we collect

• Account data: first name, email address, password, and company details you provide (company name, trade, logo, contact info).
• Content: photos you upload and the visuals you generate, and the projects and Client Links you create.
• Payment data: handled by our payment provider; we receive limited billing information (such as plan, status, and the last digits of the card), not your full card number.
• Usage data: how you interact with the Service, device and browser information, and analytics data.
• Communications: messages you send us and your email engagement.

2. Why we use your data and legal basis

• To provide the Service (create your account, process photos, generate and share visuals): performance of our contract with you.
• To process payments and manage subscriptions: performance of our contract and legal obligation.
• To communicate with you about your account and the Service: performance of our contract; marketing emails on the basis of consent or legitimate interest, with the ability to opt out.
• To improve and secure the Service and measure usage: our legitimate interest.
• To comply with legal obligations: legal obligation.

3. Service providers and recipients

We share data only with providers that help us operate the Service, including:

• Payment processing (Stripe): to handle subscriptions and payments.
• Email and communications (such as Klaviyo): to send account and marketing emails.
• Analytics and advertising (such as Google and Meta): to measure usage and the performance of our campaigns.
• Technical providers used to process your photos and produce your visuals.
• Hosting (OVH).

These providers act on our behalf and are bound to protect your data. We do not sell your personal data.

4. International transfers

Some of our providers may be located outside the European Union. Where data is transferred outside the EU, we rely on appropriate safeguards (such as the European Commission's standard contractual clauses or an adequacy decision) to protect it.

5. How long we keep your data

We keep your account data for as long as your account is active, and for a reasonable period afterwards to meet legal, accounting, and security obligations. Content you create is kept while your account is active and may be deleted after closure. You can request deletion as described below.

6. Your rights

Under the GDPR, you have the right to access, correct, delete, and port your data, to restrict or object to certain processing, and to withdraw consent at any time. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with the French data protection authority (CNIL).

7. Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. No method of transmission or storage is completely secure, but we work to protect your information.

8. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

9. Changes

We may update this Privacy Policy. We will post the updated version with a new "last updated" date and, where appropriate, notify you.

10. Contact

For any privacy question or request: [email protected].